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Frequently asked questions

Everything you need to know about the product and billing.

GENERAL INFORMATION

MAPEGY is at the forefront of the innovation intelligence revolution with its state-of-the-art SaaS platform, designed to empower innovation and technology managers with strategic decision-making capabilities across various industries. Established in 2012 and headquartered in Berlin, MAPEGY has grown to a diverse team of more than 25 experts hailing from over 15 countries. The company specializes in utilizing AI, large language models (LLM), and natural language processing (NLP) to provide actionable insights into innovation, competitive landscapes, and emerging trends. Renowned for its effectiveness, MAPEGY's solution has garnered the trust of over 100 blue-chip clients, including industry giants like Siemens, Bosch, BMW, and Accenture, enabling them to adeptly navigate market complexities and maintain a competitive edge.

Why Innovation Intelligence, why SCOUT?

‍In a world bustling with innovation, where millions of companies and experts unleash a boundless stream of transformative ideas daily, navigating the vast seas of ideas, trends, methods, materials, applications, industries, technologies, and players presents an immense challenge. Global R&D expenditures have soared, reaching nearly $2.5 trillion in 2022. This significant investment underlines the need for a refined approach to harness actionable insights from the myriad of possibilities.Despite the unpredictability of the future, Innovation Intelligence arms us with real-time, AI-powered insights, transitioning from intuition to data-driven decisions. It offers a comprehensive analysis of innovations across all industries within seconds.Our Innovation Intelligence SCOUT platform revolutionizes this process through Big Data analytics combined with visual analytics on a user-friendly platform, significantly streamlining your workflow. With SCOUT, you're not just staying ahead; you're redefining efficiency by:
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Accelerating your research process by 100x, transforming weeks of work into minutes.
Cutting costs by 70%, eliminating the need for costly consultants and outdated reports.
Enhancing decision-making, fostering smarter, collective choices, and unveiling patterns that could redefine your industry.

Innovation Intelligence doesn't just guide you through the complex landscape of R&D; it propels you forward, ensuring every decision is informed, every strategy is data-driven, and every innovation is within reach.

What sets MAPEGY apart? What defines our unique selling proposition?

MAPEGY's Innovation Intelligence platform, SCOUT, represents a significant leap forward in how organizations can access, analyze, and act upon innovation data:

1. Comprehensive Digital Twin of Global Innovation: SCOUT by MAPEGY acts as an expansive digital up-to-date replica of the global innovation landscape. It aggregates billions of data points across a wide array of industries, sourced from the most relevant and trusted databases. This approach ensures that users receive not just surface-level trend information but also deep insights into specific innovations, the entities behind them, and their associated publications. This level of detail and breadth is crucial for companies looking to stay ahead of the curve, understand their competition, and identify potential collaboration or investment opportunities.

2. Historical Insights and Trend Analysis: One of the unique strengths of SCOUT is its ability to leverage over two decades of historical data. Who else has such data gold at disposal? This depth enables users to recognize patterns, understand how trends have evolved, and explore future directions in innovation. Such long-term insights are invaluable for strategic planning, helping organizations to make informed decisions based on how industries have shifted and grown over time.
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3. Interconnected Ecosystems for 360˙ Insights: The platform does not operate in silos. Instead, it integrates diverse innovation ecosystems — ranging from Research & Development (R&D) and Intellectual Property (IP) to science publications, news articles, web content, investment flows, and market dynamics. This holistic approach ensures that users receive a 360-degree view of the innovation landscape, encompassing all factors that drive and influence new developments. By understanding these interconnected ecosystems, organizations can better position themselves within their industry, identify emerging threats and opportunities, and develop strategies that leverage the full spectrum of innovation intelligence.

4. Accessibility and Integration: MAPEGY has made this rich reservoir of innovation intelligence easily accessible through two primary means: the SCOUT SaaS platform and an API for direct integration into existing systems. This flexibility allows organizations of all sizes and technological capabilities to benefit from MAPEGY's insights, whether they prefer an out-of-the-box solution or a more customized integration into their own data analysis tools.

Can I explore success stories?

Absolutely, exploring the success stories of MAPEGY's impact is highly encouraged. You're invited to delve into our diverse testimonials by visiting our dedicated page here. These stories vividly illustrate the transformative effects of our services across various industries and clients.
For a more personalized experience or to discuss specific success stories that align with your interests or challenges, we warmly invite you to connect with us directly. This will allow us to share in-depth insights into our successes and how we can potentially replicate similar results for you.

PRODUCT & SERVICES

Who can benefit from our AI? Who should utilize SCOUT?

MAPEGY's SCOUT platform is designed to empower the leaders and innovators shaping the future of the world's most dynamic organizations. It is tailor-made for:
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Innovation & Technology Managers: Individuals tasked with keeping their organizations at the forefront of innovation.
Innovation & Technology Scouts: Specialists and generalists alike who craft visions, strategies, and oversee the execution of innovative ideas.

SCOUT is particularly beneficial for Departments focused on:
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Foresights: Monitoring trends to predict future scenarios and develop strategic plans.
Innovation: Generating, evaluating, and supervising the implementation of new ideas based on strategic focus areas.
Research & Development (R&D): Conducting research and developing new technologies and products.
Technology Management: Allocating and managing technological resources for product development.

The platform becomes indispensable under the following conditions:
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Complex Product Development: The greater the complexity of the product, the more crucial SCOUT becomes for managing this complexity efficiently.
Extended Product Development Lifecycles: Longer development periods necessitate sophisticated tools like SCOUT to streamline the process.
Complex Industry Ecosystems: In intricate industry environments, navigating and managing complexity is facilitated significantly by SCOUT.
Extensive Product Portfolios: Organizations with wide-ranging product lines require SCOUT to efficiently oversee their portfolios.
Organizational Complexity: Large or complex organizations facing challenges in recognizing and responding to disruptive technologies find SCOUT essential for overcoming organizational inertia and improving decision-making.
Ideal Industries: SCOUT is especially valuable for sectors like Mobility, Energy, Industrials, Medical/Pharma, and Materials/Chemicals, where the aforementioned factors are often prevalent.

Key Benefits of the platform:
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Automates data collection, analysis, and reporting, saving time and reducing costs.
Enables continuous monitoring to stay current with trends and global updates.
Structures and clusters information for better management.
Provides access to extensive data and resources, including those not readily available to the public.
Offers a comprehensive overview with the option to delve deeper into data.
Identifies blind spots through advanced analysis techniques.

In essence, SCOUT is the go-to solution when the complexity of the business world becomes overwhelming or the threat of disruption looms large, providing a critical competitive edge through advanced insight and innovation management.

What are the limitations of our AI?

The effectiveness of AI is primarily bound to its capacity for analyzing and leveraging digitally "published" information. It is not equipped to index or interpret confidential information that lies outside the public domain. Consequently, AI on its own cannot produce insights from data that remains undisclosed or classified. In instances where access to such confidential information is paramount, traditional human intelligence methods, like expert interviews and networking, prove to be more effective.

Recognizing these limitations, we advocate for an 'augmented intelligence' strategy, combining the computational prowess of AI with the nuanced understanding and strategic insight provided by our customer support and innovation analysts. This approach not only optimizes data analysis and insight generation but also ensures a more comprehensive understanding by integrating human expertise where AI falls short.Our commitment to augmented intelligence reflects our understanding of the complex needs of our clients and our dedication to providing tailored, effective solutions. By merging AI's analytical capabilities with the contextual and analytical skills of our human team, we aim to deliver unparalleled value and actionable insights to our clients.

What do the pricing plans, learning & support, and customization options look like?

Our SCOUT platform is designed with flexibility in mind, offering a variety of pricing plans to cater to the unique needs of each organization. At the heart of our offerings is the Business Unit package, tailored for both individual power users and teams, ensuring a perfect fit for businesses of any size. This foundational package encompasses a comprehensive 12-month license with access to our cutting-edge Innovation Intelligence tools.

Included in our offerings are exclusive access to the MAPEGY.Academy, alongside curated insights from the MAPEGY.Trends Library, and strategic tools like MAPEGY.RADAR and MAPEGY.MATRIX.

In addition to our standard packages, SCOUT is complemented by a range of customizable options. These include implementation and learning packages, bespoke reports, and strategic insights, all developed by our dedicated Innovation Analysts. We pride ourselves on working closely with our clients to define success criteria and set milestones, ensuring that our services are aligned with your innovation and intelligence goals. For those seeking a deeper dive into specific areas, our customized analyses and reports are crafted to provide actionable insights, while our learning packages offer both foundational knowledge and advanced process support.

To explore how Innovation Intelligence can be seamlessly integrated into your organization and to discover the full scope of our customization options, we invite you to connect with us directly. Together, we can tailor a solution that not only meets but exceeds your expectations, paving the way for unparalleled innovation success.

DATA INSIGHTS & ANALYTICS

What data sources does MAPEGY provide? What is the data coverage and industry focus?

MAPEGY delivers an unrivaled depth and breadth of data on global innovation, tailored for those navigating the vast landscape of industry advancements. Our curated data spans:

‍Organizations: Coverage of over 7 million companies, 1.5 million startups, and 2 million research institutions globally and their
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Digital Footprint & Resources for more than 10 years:
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News: Weekly tracking of 300,000+ articles from 5,000+ innovation and R&D related news sources, alongside
Web presence data for all listed organizations.
Patents & Science: Annually, we capture abstracts from over 4 million patents across 142 authorities and over 700,000 publications from 70,000+ journals, 70,000+ conferences, and over 16,000 publishers. Our approach focuses on delivering concise summaries of patents and scientific publications, allowing users to swiftly understand each innovation's importance. With the trend towards Open Science, full-text publications are increasingly accessible. We ensure all original sources are linked for easy reference. This focused collection, emphasizing English-language content, taps into the core of scientific and technological discourse, offering access to the forefront of global research and development trends.
Furthermore, we also analyze economic data such as revenue, investments, and employee numbers.

MAPEGY’s offerings are designed to serve a broad spectrum of industries, including technology, healthcare, and energy, embodying our commitment to a comprehensive overview of global innovation. Through our strategic focus on essential data, we equip users with the knowledge to make informed decisions in a rapidly evolving marketplace.

How frequently is the data updated?

Our system provides real-time information with automated indicators updated monthly. Timely updates are provided across various categories:
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News: Daily
Research: Daily
Patents: Bi-annually
Research Projects: Ad-hoc
Standards: Daily
Organizations: Weekly
Web: Ad-hoc

How does MAPEGY process data from start to finish?

The MAPEGY data value chain is a sophisticated process that transforms raw data into actionable insights and visual representations, comprising four major stages:
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Data Capture & Acquisition is the foundation of the value chain. In this stage, MAPEGY focuses on gathering raw data through various means such as conceptual data modeling, scouting for relevant data, evaluating the fitness of this data for the intended purpose, curating data sources for quality and relevance, scheduling API calls for automated data collection, processing large datasets, and employing web scraping techniques to harvest data from the internet.
Data Integration & Cleaning addresses the quality and consistency of the collected data. It involves ensuring the data's accuracy and reliability (data quality assurance), linking records and resolving ambiguities between entities (record linkage & entity disambiguation), modeling the data both logically and physically to ensure it is organized effectively, harmonizing disparate data formats and sources to create a coherent dataset (data harmonization), and implementing ETL (Extract, Transform, Load) processes to refine the data further for analysis, including data profiling and curation to understand and improve the quality of the data.
Data Enrichment & Representation is where MAPEGY adds value to the data by constructing knowledge graphs that map out relationships within the data, applying machine learning algorithms to uncover patterns and insights, utilizing text classification and natural language processing (NLP) to interpret and categorize text data, learning and representing data features in ways that highlight significant characteristics, and developing informetrics and Key Performance Indicators (KPIs) to quantify the data's implications.
Finally, Information Retrieval & Visualization involves making the processed and enriched data accessible and understandable. This includes parsing queries to understand what information is being sought, applying semantic search techniques to find relevant data based on meaning rather than just keywords, ranking information by relevance, employing dimensionality reduction and clustering to organize data into manageable and intuitive groups, creating graphical layouts and matrix visualizations to represent the data visually, and optimizing performance to ensure that these processes are conducted efficiently and the insights are delivered promptly.

Through this comprehensive approach, MAPEGY effectively transforms raw data into facts and figures that are both insightful and actionable, supporting decision-making and strategy development across various domains.

How does MAPEGY ensure the relevance and accuracy of innovation data?

We employ rigorous data validation processes, including cleaning and standardization, to uphold the accuracy and integrity of our data. Our commitment involves continuous improvement through regular audits and analysis.

INTEGRATION & USAGE

How can I integrate MAPEGY tools with our existing systems?

Integrating MAPEGY tools with your existing systems is straightforward via our InnovationGraph APIs. Here's a quick overview:
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API Documentation: Upon activating your API account, you'll receive a link to interactive documentation for all your testing and implementation needs.‍
Communication: Interaction with the API is through HTTP/S, utilizing GET and POST requests with the content type set to application/x-www-form-urlencoded.
Authentication: Authentication is a two-step process:
1. Use your credentials to request a token from your application's backend.
2. Use this token for data requests from the API, accessible from your application's frontend. Tokens expire after a set period, but you can always request a new one.
‍Support Material: For guidance, refer to our documentation video: Documentation Video.

APIs offered:
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Documents.API: Access an array of JSON objects containing R&D relevant publications from various sources including press, science, web, patents, standards, podcasts, and research projects.
Panel.API: Integrate SCOUT visualizations directly into your platform, covering a wide range of categories from Relevant Publications to Organizations, Trends, and Forecasts. The Panel.API returns HTML for easy loading into an Iframe.

This setup ensures a smooth and efficient integration, enabling you to enrich your innovation platform with our comprehensive data and insights.

Reach out to us for more details.

In what formats can I share and export insights and data?

We offer easy sharing options for reports and visualizations, including the integration of interactive real-time dashboards into other software systems, platforms, or emails. This enhances collaboration and ensures stakeholders have access to up-to-date data in a user-friendly format, making it a valuable tool for informed decision-making and effective communication.

On a more granular level, our product supports versatile data export options. Available formats are:
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PNG: Select this to save visualizations or content as an image file, ideal for presentations or reports.
CSV (.csv): Use this for a comma-separated values file, widely supported for data manipulation and analysis.
ODS (.ods): Opt for the OpenDocument Spreadsheet format if you use OpenOffice or LibreOffice.
XLS (.xls): This format is compatible with older versions of Microsoft Excel (up to 2003).
XLSX (.xlsx): Choose this for a spreadsheet file compatible with Microsoft Excel 2007 and later versions.

SECURITY & COMPLIANCE

What security, privacy, and compliance measures does MAPEGY employ?

We employ a comprehensive suite of security, privacy, and compliance measures to ensure the protection of data and infrastructure:
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Servers & Data Centers: Utilizing dedicated servers in the EU, with all data centers certified according to ISO 27001 and the primary datacenter boasting a Tier III+ rating. Infrastructure is designed with redundancy to guarantee reliability and availability.
Availability: Standby servers are in place for critical infrastructure components, housed in a separate datacenter for resilience. Regular off-site backups are performed to safeguard data.
Data Encryption in Transit: Ensures secure encryption of data transmitted via the public internet. HTTPS is used for all end-user applications, along with security headers like HSTS for web applications.
Password Security: Enforces strong password rules and does not transmit passwords via email. Passwords are set by customers during account activation, with secure one-way hashes stored for authentication.
Intrusion Detection & Prevention: Incorporates firewalls at server and container/VM levels, automated vulnerability scanning, and immediate threat scanning. Implements measures like IP banning after too many failed login attempts and malware scanning.
Monitoring & Updates: Monitors usage patterns and logs request details for investigating suspicious activities. Regularly updates software dependencies and applies critical patches swiftly.
Internal Security Measures: Utilizes a password manager with varying access permissions, enforces an internal security policy, monitors team security levels, and employs two-factor authentication for critical applications.

For further details on MAPEGY's security and protection measures, they encourage direct contact for a more comprehensive overview.